mingsy
Superfast
Joined 15 years ago
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Re: Account Sign-In Changes
Hi Kath, I'm not sure you've understood my question. Around a year ago users had to create a non-Virgin email address to use for access to their accounts which caused chaos for a lot of people. This email reads that this is being reversed, and we are going back to signing in with our Virgin email addresses? Can you confirm that is correct please?Re: Tapo smart Wifi bulb not connecting.
I use a Hub5 with Tapo plugs and bulbs and its all fine. I did however have to delete my Tapo devices from the app and set them up as new when I switched from the Hub3 to the Hub5. My Tapo devices will only connect to the 2.4Ghz network so it might be worth separating your SSID's on your Hub and so you know you are attempting to connect to the correct one.Re: Broadband Upgrade not Honoured
I've never had any issues with Virgin in the 20 odd years I've been with them. This is disappointing to say the least. I'm hit with this offer every time I log into my account. It's the same deal that was offered before the Black Friday one which was more expensive.🤔
