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mingsy
Up to speed
since ‎12-12-2010
‎31-10-2023

User Statistics

  • 88 Posts
  • 4 Answers
  • 21 Kudos Given
  • 24 Kudos Received

User Activity

Secondary Email Account Locked

15-09-2023
I have 4 email accounts with Virgin Media. As of today one of them displays the following error in Outlook '0x800CCC92 - authentication fails'. When logging onto VM webmail it says the 'account is locked' and guides me to change my password which mak...

Mobile Switched to o2 but no Broadband Change

06-06-2023
Hi,My virgin mobile account switched to O2 about 3 weeks a go. The Volt benefits are live on theO2  app but my home broadband hasn't switched from M250 to the next level. I power cycled it yesterday to see if the config changed but it hasn't?Thanks.J...

Amended Contract Price Confirmation

17-03-2023
Like most I have received a letter saying my bill is going up by £15 per month. Slightly frustrating as I only took out my last contract in November. Anyway, today I spoke to offshore retentions who said they can waive the increase for the remainder ...

Strange WiFi Issues

08-11-2022
I have a hub 3 (M250) which I've had for many years situated in the same place in my lounge. Upstairs I have a wireless access point connected via ethernet straight to the hub.Over the last few weeks wifi devices connecting directly to the hub seem t...
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