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aspeed950

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Joined 12 years ago

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Re: TV GO blocked - TV360 Offline
Thanks Newapollo, I believe I left the box powered up as I had some recordings planned. It is possible the cleaner turned it off by mistake, but that would be a first. So I expect it is powered on. However I do not know whether the fast start /active start mode is selected. I guess there is no way of checking as the box will not respond in any way. If it is not selected I guess that means that it will not talk to my TV GO app? i will check the settings on my return from holiday. many thanks Alan
6 months ago Place TV on the go
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TV GO blocked - TV360 Offline
Trying to set up recordings from Spain using my iPad. TV GO will not accept any requests. Error messages include box is switched off, please switch it on. so I’m confused, I thought this app remotely controlled the box? I’ve read here that the box needs to be registered via VM website. I do have a box registered on my account but the description (Mydevice 1?) made it look like a placeholder not a real machine. I’ve changed the description to TV 360 but I doubt this is anything more than a label. Is this Is this the problem, my box isn’t registered?
6 months ago Place TV on the go
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Re: Broadband drops out regularly
Thanks John, That's a practical solution. I will go for the Mesh option. I hope that the set up is not too daunting. A brief update. Broadband dropped again this afternoon. The quality Monitor showed a red spike at 3pm reaching the top of the graph. I've reset it and its working again, but its an embuggerment. This is it.
2 years ago Place Networking and WiFi
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Re: Broadband drops out regularly
Hi John, I've just turned the TV on and the VM 360 box gives the router not working message (CS9994) and suggests checking the cables. The connection between the VM Box and the Router is now via an ethernet cable. However I know the router is working with my MAC desktop where I have internet access. My MAC is one of the new MAC minis, less than a year old, running Sonoma 14.2.1 This is the same problem I had with my old TiVo box which got it replaced. Now I have it with the new one. Wi-Fi to iPads is fine. Any ideas?
2 years ago Place Networking and WiFi
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Re: Broadband drops out regularly
Thanks for taking a look John. Today Broadband has worked fine. The last few days it has dropped out at least daily, and affected all Wi-Fi connected iPads, mobile phones etc. These I could bring back by restarting the router. The more annoying problem was the new 360 Box (replacement because the old TiVo would not connect to the internet). I connected this via Wi-Fi and it dropped out at least daily. After it had dropped out once it would not reconnect even if the Wi-Fi was working on all other devices (including the Smart TV!). So I could watch Netflix fine on the TV but had an error message on the VM box stating that the internet was not connected and to check the connection. Needless to say the VM box is connected to the Smart TV. This happened last night again and I had one last try with the ethernet cable to the VM Box, as Broadband was working. It worked! First time ever. So at present, Broadband is working, and so I believe is the VM box. My only concern is that I've been here before. But at least now, I have the BQM system and the logs to inspect. Thanks for all you help John. I suspect it knew you were looking at it.
2 years ago Place Networking and WiFi
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Re: Broadband drops out regularly
https://www.thinkbroadband.com/broadband/monitoring/quality/share/e75f568ba5f5a2bb8cc959ffeb7027be927e834bhttps://www.thinkbroadband.com/broadband/monitoring/quality/share/e75f568ba5f5a2bb8cc959ffeb7027be927e834b
2 years ago Place Networking and WiFi
451Views
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6Comments
Re: Broadband drops out regularly
Network Log Time Priority Description 13/02/2024 15:38:1 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 13/02/2024 10:43:4 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 13/02/2024 10:41:42 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 01/01/1970 00:01:39 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 11/02/2024 14:19:47 notice Unit has been restored to factory defaults from a software issued command;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 09/02/2024 01:54:53 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 07/02/2024 12:54:27 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 04/02/2024 22:03:2 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 04/02/2024 00:54:27 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 01/02/2024 17:26:57 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 31/01/2024 12:54:27 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 28/01/2024 09:23:16 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 28/01/2024 00:54:26 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 26/01/2024 19:19:17 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 25/01/2024 05:20:7 Warning! Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 25/01/2024 05:20:2 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 25/01/2024 05:20:2 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 25/01/2024 05:20:2 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 25/01/2024 05:20:2 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; 25/01/2024 05:20:1 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2 years ago Place Networking and WiFi
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Re: Broadband drops out regularly
Upstream bonded channels Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 36599973 40.3 5120 64 qam 9 2 30100000 39.8 5120 64 qam 10 3 49600010 41.3 5120 64 qam 7 4 43100000 40.5 5120 64 qam 8 5 23599932 39.5 5120 64 qam 11 Upstream bonded channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 1 ATDMA 0 0 2 0 2 ATDMA 0 0 0 0 3 ATDMA 0 0 1 0 4 ATDMA 0 0 0 0 5 ATDMA 0 0 1 0
2 years ago Place Networking and WiFi
467Views
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Re: Broadband drops out regularly
Refresh data Downstream bonded channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 331000000 -0.7 40 256 qam 25 2 203000000 -0.5 40 256 qam 9 3 211000000 -0.5 40 256 qam 10 4 219000000 -0.5 40 256 qam 11 5 227000000 -0.5 40 256 qam 12 6 235000000 -0.5 40 256 qam 13 7 243000000 -0.7 40 256 qam 14 8 251000000 -0.7 40 256 qam 15 9 259000000 -0.7 40 256 qam 16 10 267000000 -0.5 40 256 qam 17 11 275000000 -0.5 40 256 qam 18 12 283000000 -0.7 40 256 qam 19 13 291000000 -0.9 40 256 qam 20 14 299000000 -0.7 40 256 qam 21 15 307000000 -0.9 40 256 qam 22 16 315000000 -0.7 40 256 qam 23 17 323000000 -0.9 40 256 qam 24 18 339000000 -0.7 40 256 qam 26 19 347000000 -1 40 256 qam 27 20 355000000 -1.2 40 256 qam 28 21 363000000 -1.2 40 256 qam 29 22 371000000 -1.2 40 256 qam 30 23 379000000 -1.5 40 256 qam 31 24 387000000 -1.7 40 256 qam 32 Downstream bonded channels Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors 1 Locked 40.9 72 0 2 Locked 40.3 60 0 3 Locked 40.3 58 0 4 Locked 40.9 66 0 5 Locked 40.9 60 0 6 Locked 40.9 63 0 7 Locked 40.3 66 0 8 Locked 40.3 81 0 9 Locked 40.9 58 0 10 Locked 40.9 50 0 11 Locked 40.9 45 0 12 Locked 40.9 54 0 13 Locked 40.3 72 0 14 Locked 40.3 67 0 15 Locked 40.9 78 0 16 Locked 40.3 75 0 17 Locked 40.9 76 0 18 Locked 40.9 59 0 19 Locked 40.9 59 0 20 Locked 40.9 59 0 21 Locked 40.3 53 0 22 Locked 40.3 40 0 23 Locked 40.9 43 0 24 Locked 40.9 61 0
2 years ago Place Networking and WiFi
467Views
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Re: Broadband drops out regularly
Here's the Live Graph Lin https://www.thinkbroadband.com/broadband/monitoring/quality/share/e75f568ba5f5a2bb8cc959ffeb7027be927e834b https://www.thinkbroadband.com/broadband/monitoring/quality/share/e75f568ba5f5a2bb8cc959ffeb7027be927e834b Text Link - HTML Link <a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/e75f568ba5f5a2bb8cc959ffeb7027be927e834b">My Broadband Ping</a> Small Graph (500x219 px) - HTML Link <a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/e75f568ba5f5a2bb8cc959ffeb7027be927e834b"><img alt="My Broadband Ping - Speed950" src="https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/e75f568ba5f5a2bb8cc959ffeb7027be927e834b.png" /></a> Large Graph (800x350 px) - HTML Link <a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/e75f568ba5f5a2bb8cc959ffeb7027be927e834b"><img alt="My Broadband Ping - Speed950" src="https://www.thinkbroadband.com/broadband/monitoring/quality/share/e75f568ba5f5a2bb8cc959ffeb7027be927e834b.png" /></a> Text Link - BBCode (for forums; including thinkbroadband forums) [url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/e75f568ba5f5a2bb8cc959ffeb7027be927e834b]My Broadband Ping[/url] Small Graph (500x219 px) - BBCode (for forums; not yet supported on thinkbroadband forums) [url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/e75f568ba5f5a2bb8cc959ffeb7027be927e834b][img]https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/e75f568ba5f5a2bb8cc959ffeb7027be927e834b.png[/img][/url] Your Shared Graph Broadband Speed TestHow fast is your broadband?Follow us on TwitterNever miss the latest news again
2 years ago Place Networking and WiFi
443Views
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