chass
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Re: Where is our Refund?
Hi Kath, Thank you for your reply. I will wait & see if the refund comes by the 3rd March. I still think that is too long to wait for the return of our money, when we have paid monthly, on time by direct debit. They have already acknowledged safe receipt of their equipment and all services have been terminated. It just seems to be another example of ‘don’t care’ extremely poor customer service. Chas.51Views0likes2CommentsWhere is our Refund?
Our TV, Broadband & home phone contract ended on 6th January 2025. We left Virginmedia on 13th January. On the same day Virginmedia took our usual monthly payment via Direct Debit. On the 27th January we received a bill from Virginmedia showing we are in credit for £154.09, yet still have not received a refund. I find this disgraceful as we have paid our account every month, on time for the past 10 years or so that we have been with them. can someone please assist? Chas91Views1like4CommentsCost of additions
I am thinking of getting a Virgin stream but cannot find any prices for adding either sky sports or TNT sports packs on a monthly basis. I presume the tv pack that comes with it is just the Freeview channels? If so how much is the pack of sky tv channels? Are you happy with your virgin stream box or should I look at the Sky stream box? Thank you for any assistance you can give me. Chas.Solved1.5KViews0likes1Comment