adecooper
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Re: No WiFi customer service nightmare
Hi Dave. I managed to get through again by some miracle. I renegotiated my contact recently and was sent a hub3 despite me saying at the time I wanted to keep the hub2ac which works fine. Turns out the hub2 was disabled without any warning! Now waiting for the hub3 to be activated and I'm anticipating all sorts of issues with it from what I've seen on here. You'd think a communications company would have better communication wouldn't you?687Views0likes3CommentsNegotiated new contract and next bill is double
Spent hours negotiating a new contract earlier this month and the bill for next month is double what it should be. I'm neurodiverse and really can't cope with going through all the automated menus to try and speak to a human. Can someone please contact me to sort this out?535Views0likes3CommentsNo WiFi customer service nightmare
First call to customer services cut off. Called again and told I would be called back. 20 minutes later I try to answer call and phone doesn't let me answer the call. Tried calling back for the third time but the 'team is busy'. 2 kids and wife busting my balls as no WiFi since last night and I just can't deal with customer services any more. Please someone help!Solved765Views0likes7Comments