ContributionsMost RecentMost LikesSolutionsRe: Still on V6 - will we soon lose for stream? So no more recording (and skipping adverts?) Re: Still on V6 - will we soon lose for stream? We are sticking with the V6. But if it fails what will replace it? Still on V6 - will we soon lose for stream? We have not upgraded to the 360. A few features missing that the V6 has that are used too much. Anyway. Are Virgin retiring the 360 too? I fear that the box will fail at some point as we have had it for many years now. Will we just be given a stream box instead. We also had someone from Netomnia at the door saying that Virgin are turning something off within the next 12 months or so... Re: Sunday Brunch series link didn't record It failed again today even though the EPG was correct. It said "duplicate" Sunday Brunch series link didn't record The episode guide is showing it is an episode from 2017, so didn't record as it is "not new". This is wrong though so it didn't record this morning. Any reason for this? Re: Your home network has a few problems I have 2 WiFi Pods already. The Hub is at the stairs in the loft of the house (old install where wired PC was), 1st WiFi Pod on the landing below and 2nd WiFi Pod below that near the stairs and front door. Best placement that I could do I think. Your home network has a few problems Diagnostics on the Superhub 3 shows this but no other information on how to fix or what to the issues are. Restarting doesn't help. Pre contract documents, how to I proceed, current prices wrong The prices on the renewal offers where it says "currently paying" are wrong. It has gone up since yesterday, no offer has expired and contact is not up until March so I don't know why the change. I started to go through with an offer and had been emailed the pre contract documents. How do I proceed with this, I cant replicate it again because of the problem mentioned above. Or maybe I can get a better deal... Contract ending, why is it cheaper to boost speed Contract is ending next month. Online it says I can keep everything we have for an extra £6.53 a month (until the next price changes) The other option is if I boost my speed from 350 to 500, then I am only paying £4 a month more (until the next price changes) Why is this? Re: TV and Internet cutting out I have sent the BQM graph. The status site is still telling me that there are broadband connection issues with the TV.