nuttyslack
On our wavelength
Joined 16 years ago
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Landline dead again - need an engineer :)
Hi, Not sure how long our landline as been dead for but it's gone again for the 3rd time this year !!! After the fiasco with the TiVo v6 box replacement being booked in as a broadband problem by the offshore call centre i thought it best to post in here 🙂 Can a engineer be booked to look at moving the landline to the virgin hub or just sort the problem out once and for all, our elderly father may need to use the landline in an emergency, he doesn't do mobile phones. RegardsSolved1.4KViews0likes15CommentsRe: £25 charge for replacement box
Thanks to Ian, VM engineer, it was all sorted in about 20mins, even adjusted our broadband as it was slightly out of spec. Hopefully should be good for a few more years now, we have 3 V6 boxes and it was the newest one with the least amount of usage that failed :-s1.6KViews0likes1Comment