Blackbart
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Joined 15 years ago
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Re: Downgrade to Broadband only
Wow! what quick responses. All I get offered is to renew for similar. They don't specificaly say NO but won't answer the question. They know im serious about leaving too. I currently have a TP mesh system for a three story house so I should have any problems. Thank you Stephen41Views0likes0CommentsDowngrade to Broadband only
Ive been with vm for longer than I care to remember. On the whole I've mostly been happy with their service. Reality is Im now paying a lot money for services I never use. I haven't switched the TV box on for over three months and the landline is a positive nuisance with spam calls. Im looking seriously at joining Plusnet with Brsk on its way in a years time. I would be paying a third of the cost for even faster broadband. Ive tried to explain this to virgin but i've given up the will to live doing so. I just get offered the same for a bit less money,(im out of contract). Does any have just internet access with them? Thank you Stephen63Views0likes5CommentsWatching a program while its recording
I upgraded to this to 360 malarky about a month ago. since then I obviously lost all my old recordings, which seems explained only in small print, my smart tv can no longer reverse access the virgin box as it used to, you have to use the virgin remote instead. but last night I discovered you cannot start watching the program you are currently recording from the begining until the recording has finished. I was getting an error message. I gather i'm unable to revert to the old system? anyway i'm not about to leave virgin because of this but it is the nail in the coffin for me. I lost the will to live getting technical support via the phone. also when I try to program a program remotely i'm told I have to wait until the box wakes up. I guess the program has passed by then? All this for over a £100 a month. Are there any advocates of this new system? I won't be using it for much longer. Very best wishes to you477Views0likes1Comment