jarramackem
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Re: New contract netflix question
Hi hope you can help here, I followed the link in my email, it said I was already activated. I selected the Netflix channel on my VM box and it has signed me in to an account that is not mine, already setup with previously watched items by the user. I wont post the details here, but surely that shouldnt happen? I'm guessing I need to log out and login as me, but I have no details for my login.65Views0likes5CommentsNew contract netflix question
New contract negotiated today - I've just had two emails saying I have netflix included in the cost of my contract - is this right or am I misunderstanding something and my bill will go up?? "Great news – Netflix is included in your package with us. Follow the steps below to activate your Netflix account and start watching right away. Step 1 Head straight to Netflix here and follow the steps to activate your account. Your Virgin Media package comes with a Netflix Plan included, which allows you to watch in HD and on up to two devices at the same time, but if you want even more, you can simply upgrade your Netflix Plan for an additional monthly cost." Sorry for being suspicious Thanks164Views0likes9CommentsTV 360 box not working
Why is the phone support so bad? 4 calls all ended as soon as I was switched to a member of the team. My 360 box has a fault, it is in a constant reboot loop. I get a download symbol occasionally then it restarts to the welcome screen, stays there for a couple of minutes and restarts again, then again, and again. every seven of eight attempts it pops up the download icon. Judging by the sounds it making I am guessing the hard drive is knackered. Any one help?104Views0likes2CommentsRe: Thinking of leaving phone call
I had a call back on Saturday, Lovely lass from Scotland. She confirmed that I had requested the disconnection in my original call. She proceeded to ask why I was leaving, at the end of it all I kept my package for another 18months and had a £7 reduction in price applied. Happy days. There are some good CS out there - I guess you just need to patient!458Views0likes1Comment- 304Views0likes0Comments