ContributionsMost RecentMost LikesSolutionsRe: Issues with Apple Mail again Hi, I think thats what I do. Apple mail is where I go to find my mail that has been directed to it from VM. I have a ntlworld.com address ( which is one of the old Virginmedia companies they took over ) Are you stating that I use a different email address not orientating from VM ? I can do that but of course it involves having to inform all my previous contacts of the change. Re: Issues with Apple Mail again What would you suggest, any recommendations? Obviously I have a Google account but hardly ever use it. Re: Issues with Apple Mail again Well not sure what was happening but after several hours after getting my phone receiving and sending emails I tried once again to try setting up apple mail onto my mac pro and this time it accepted my input and all working now. Why on earth this occurs from time to time I just do not know. Re: Issues with Apple Mail again Update: - I have eventually got the mail app on my i phone working, having changed the app password a couple of times and checking and changing account details until something clicked and worked. There were a few glitches before it worked correctly, i.e receiving and not sending. However, I have been unable to get the mail app working on the MacPro using the same account input and password. Just a thought, ( unlikely as the iphone is now working ) but when you change the app password do you also change that in the Virgin Webmail account settings ? Issues with Apple Mail again Hello, without any warning I am having problems with apple mail . I have tried changing the app password. On my Macpro I still cannot receive or send messages. On my iphone I am receiving now but can't send. This occurred before some months ago and took some resolving. I had not made any changes prior to this issue other than upgrade software on the iphone. That I don't think would affect the mail account of both devices. Can you please investigate. When these issues occurred before you (Virginmedia community staff) discovered that I had been blacklisted for some reason. Can you check out please and advise how I can solve the issue. thank you Ray Reply... Re: Signing into email issue - Forbidden. Just changed the password and it still persists. Yes. Re: Signing into email issue - Forbidden. Sorry for the delay in answering you. It still happens incognito ! Ray Signing into email issue - Forbidden. When I go to the Virginmedia website and click on sign into email I get this. Anyone else got this issue. ? regards Ray Re: Recently had to have the OS system reinstalled and have an issue as can't access password manager. Just an update. I needed urgent access to my account so phoned in. Once I got a new password for my Virginmedia account and able to access emails again I was able to get verification codes to set up my Password Manger backed up and saved from an external drive. Everything set up now and running . Re: Recently had to have the OS system reinstalled and have an issue as can't access password manager. Just to add and this maybe a coincidence that I now can no longer receive or send emails on my mobile phone. I tried old emails as a message said a password was the issue. Then realised that a password key/code is probably required ( three words) . I can access that page on the website either until my overall password is available to me. I now have no access to emails which is a concern to me.