ContributionsMost RecentMost LikesSolutionsRe: TV360 box upgrade Ta v much, Mr K. I must admit i'm still hesitant, just as i have been the last few months. Via the TV i'd seen the upgrade message the last few months, which indicated a software update, BUT today's message, via the tv control app, seemed to indicate new boxes would be sent. Because the message goes on to say to take old V6 boxes to a recycling centre. My assumption, therefore, is the software update 'solution' has now been replaced by actual new 360 boxes. TV360 box upgrade Hi all I use the VM tv control app on my phone everyday and today it's giving me a message to upgrade to the 360 box. We have 2 V6 boxes currently; main one in the living room, the 2nd in the bedroom. I admit that we've ignored the VM messages thru 2025, to change/upgrade. Anyway, now it seems we prob need to make switch. My main Q is, how do i ensure we get 2 boxes delivered to ours? Secondly, are there still problems with 360 boxes, that there seemed to be over last 9 months? Thirdly, do i just need to 'bite the bullet' and get the new 360 boxes? Fourthly, is it best to call VM cust services to ensure we get 2 boxes sent? Any helpful comments/advice appreciated Regards Re: Price increase letter Was just about to post a similar Q, so i'll join this new thread. Havent received my letter or email yet about any price increase, but already weighing up alternatives after 25 years with VM/Telewest before. The long and short is that we watch little outside main terrestrial channels and news channels, other than UK Gold, so i've come to the conclusion we dont need VM and a £90/month bill. Thinking of sorting freeview, our aerial aint great so might need an aerial guy to sort. Will likely subscribe though to Netflix and maybe another streaming platform. So trying to suss out broadband for my post code which, other than Virgin, aint great to be blunt. 67 mbps fastest in my street (away from VM). Anyone know if 67mbps is good enough to stream netflix, etc via my smart tv? The big pain with leaving VM is having to change my email address, which is 20+ years used. I do have a google one but i dont really use it for messaging. Any thoughts, guys?