ContributionsMost RecentMost LikesSolutionsRe: Email problems using Edge Thank you so much for the help. I tried releasing the cookies and it was still the same unfortunately....BUT!!!! I received a message saying my email was unavailable and when I reloaded it I got the message your session has timed out, I had some other program updates to run so did that and restarted the pc (all in all around 20mins after getting timed out message) I restarted my pc tried again and everything was back to normal and worked. So was it doing the cookies or was worked being carried out in the back room who knows but it is great to be sble to only have one browser open again to work on instead of having to jump between two. Thank you so much for the help and advice it is really appreciated. Kind regards Paul Re: Email problems using Edge Hi there & thank you for replying. I am unable to take a screenshot as there is nothing that shows up. The mail box loads up as it should and everything looks normal yet is will not let you drag and drop anything to any folder it will allow you to right click on the message and choose an option but once chosen nothing happens to the massage it just sits there. If you highlight the message choose an action from the top bar the same still happens. I have not changed any of the settings in Edge and have done whatever updates need doing manually even though the pc is set for auto updating. If I access the mail box on chrome it works perfectly fine as it should do then when I click back onto edge any actions taken while on chrome have been updated or changed instantly just as it should do. The same happens even if I try drag and drop, it allows me to highlight but will not drag and drop on edge yet do so on chrome and once to switch back to edge any actions have been done. Very confusing, according to pc edge is functioning perfectly and virus scans show all is clear.... Email problems using Edge Just recently (approximately 3 or 4 days) I have found that I am unable to delete or move any emails from my account whilst being accessed via the Edge browser on my laptop I am having to use other browsers to access my account in order to use the full range of email choices. I can however access and use the options using my mobile with no problems. This for many may be a simple thing to do but when Edge is the main browser you use for working with having to change to another browser or leave your laptop to use your mobile is a great annoyance and a waste of important work time. I would appreciate any help or advice with this or better still if Virgin could check as to why it has suddenly started happening with a particular browser. Cheers Solved