keasy
Superfast
Joined 15 years ago
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Another Final Bill Confusion
Hi, I have cancelled my contract, all services are to end in 11.01.2026. I cancelled on 11.12.2025 I normally pay £55 My latest bill is £100. I will revive a final bill of £170 with a later rebate of £70 That's an extra charge of £45. Why am I being charged £100 instead of my normal £55 for my final in contract month? I'm not disputing the £70, I understand that's a bill for the month ahead that I will not use, which is refunded. It's purely the jump from £55 to £100 that doesn't feel right.83Views0likes2CommentsUpgrade from TiVo regret
Went for the switch up, what a disaster. Simplink and CEC on my LG remote can no longer control the STB. There's no option to pair an additional remote in the menus so my Sofabaton remote is off the cards. What a mess! I doubt anyone has a solution as hours of searching solutions yields no working result, but I'm asking anyway. My contract is up in January and now FTTP is available in my area there's no reason to remain with VM and this disastrous STB.Solved255Views0likes4CommentsRe: Upload low rate
Hi, Molly. I've been checking the same site, and it says it will be fixed the same day, every day. It's a bit suspect that every day it changes to the fix being estimated as that same day. There's a fair bit of data that needs the proper upload speeds in my household. My son is a music and sound student and regularly uploads rich content. On top of that the constant errors are affecting online gaming. I believe I've been pretty patient but it's taking too long. There must be a more accurate description of the fault and the fix. It's strange it's only the upload that's affected. None of my friends in the same postal area are affected. Which makes me believe it's something more particular to my own household.751Views0likes6Comments