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since ‎31-05-2010

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I have just switched to the new VoIP system and everything seems to be working well from my point of view. However, callers are reporting that they just get cut off when my line is busy. No engaged tone, no automated message - just two rings and then...
Friends on the BT VoIP system no longer have to hang up and redial every 60 minutes. Will I still have to do this on my Virgin VoIP line? I have the Anytime package.
I have just received a text message saying that my landline will be switched over in August and asking whether I need an engineer. I responded no, but now I've read other queries on here, I'm wondering whether I should have said yes. The situation is...