chrisardy
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Re: Not able to access ntlworld email on VM but can on Thunderbird and Mobile
Hi John, No I haven't because my email is working ok on Thunderbird and my mobile and I don't understand what all this rubbish is about and I am concerned that if I alter something which I don't understand it won't work at all. You should be explaining in understandable English what is happening with easy instructions on what you need to do.12Views0likes0CommentsRe: Not able to access ntlworld email on VM but can on Thunderbird and Mobile
I can't believe all this was happening 2 years ago!! I have just noticed the ! against one of our ntlworld email addresses in webmail with the crap about credentials and now it keeps coming up with it when we go into our main ntlworld address. I can't get into the address with the ! in webmail but it works fine still on my mobile and Thunderbird email client. I would be grateful if someone could clearly and simply explain what is happening and how to sort it out. By the way I don't understand the solution above so it has to be simpler that that.24Views0likes2CommentsRe: Not able to access ntlworld email on VM but can on Thunderbird and Mobile
Thanks for the reply. I don't think I have My Virgin Media account for the subsidiary email account. In the past I have gone into webmail for the subsidiary account from the webmail of the main account. I think I set up the subsidiary email from the main email in webmail. I also dont know anything about this VMO2 ID, is this a new thing?33Views0likes1CommentNot able to access ntlworld email on VM but can on Thunderbird and Mobile
We have 2 ntlworld email addresses, a main and a subsidery. I have noticed for a while that the subsidery couldn't be accessed on VM but I didn't bother because it still worked ok on Thunderbird and my mobile phone. My main PC has started playing up so I thought I would use my laptop and set up the emails on Thunderbird on it. However when I try to set it up it says "Unable to log in to the server, probable wrong configuration, username or password." When I tried to access the subsidery email on VM by editing the settings it wouldn't work and gave the following message: "The entered credential or authentication information does not work or are no longer accepted by provider. Please change them." I would be grateful for help on how to sort this out.62Views0likes6Comments