ContributionsMost RecentMost LikesSolutionsRe: Service disruption and updates. I did reply.. with screen shots, but it not showing.. I guess since it has screen shots it need to be vetted?, and will appear later once done (why dont they say that when you post and just leave us to guess wth is going on? GGrrrr) Re: Service disruption and updates. Sorry, nothing jumps out at me (but I am not so sad that I might remember every detail of the past version to compare :( ) But thats why I asked. Anyone does know? Per @Plasticplant post above... I dont expect they to detail all security implications (though why not say "we fixed x,y,z"? but no harm in detailing any improved usability/performance type features? Re: Service disruption and updates. I am generally tech good.. but am not great on certs etc... but I can say, that my link for accessing the hub is the ip address... here is a screen shot of the exact favoiurite and here is the security alert (from Kaspersky) and here is the actual certificate info detailing the issue. All I can say, is I never had the issue before this most recent update... so not sure exactly why I am seeing it now... but I dont see such issues with other sites.. so I expect it something VM has done and should fix? Re: Service disruption and updates. Hi.. its Wired... I clearly dont know details (may be you can confirm?) but the blips were 2 or three a day, but now that the update has been completed (i.e. the software has been updated) I have not seen further issues (yet?) so may be they had issues updating and had to have a few attempts? Anyway - I assume you are "done" now with messing about... and I can go back to many months between interuptions (It's normally rock solid and I very happy in general) Re: Service disruption and updates. HI.. wired.. Now that you have done your maintenance.. and updated the software on the router.. I assume you should be "done" now with disruptions.. Hopefully I can get back to going months and months without issues. I am more worried about the certificate issue... this is the message re the certificate... are you aware of this issue? and are you planning to fix? Service disruption and updates. Hub 5, 1 Gb service. Its usually very solid, but over last few days I have had a number of blips, where the service has dropped. I thought may be they doing some maintenance, and sure enough after one of the blips, checking the HUB showed its software had been upgraded to LG-RDK_11.10.2-2410.5 I presume it security, but anyone know whats in the update? At the same time.. I started to get a security warning on trying to connect to the hub 5 (on the IP 192.168.0.1)... saying the certificate is not issued by a trusted authority. Certificates are not something I expect to have to mess with... anyone else seeing this? are VM going to fix? Re: Virgin Media Spam filtering? Yes.. I think the last couple of paragraphs of your reply are Key.. and the VM talk of "cutting edge tech" is just corporate BS.. if anything they are actively trying to push people away from using their services as its just a pain for them to manage now and not part of their business vision.. we are just an inconvenience to them. May be its about time to move... but I have SO MANY services linked to my ntlworld.com email (i.e. everything that needs an email... which is everything these days), moving them over will be a right royal PITA. but may be its time for me to do what I did with my wife... create a new email.. forward all my VM emails to new service and gradually chip away and changing services to directly use the new email. Another reason to do this is that it would break link to VM.. and allow me to leave VM much more easily, without the threat of "if I leave.. I have to change everything within 90 days". Re: Virgin Media Spam filtering? Thanks again for your reply.. I originally didnt like IMAP as I wanted my main PC to be "master" of emails.. so if I deleted an email on my phone (for space .. at the time I was very tight on space on my phone (and I did want local copy so I could ref if I in blind spot network)) I would still be able to keep/save it on my PC. Anyway - things moved on now.. much more space on phone (and I dont really use email on phone anyway.. hate the poxy screens). Your proposal would solve the need to check spam on VM... but re your point of seeing how default spam works in Outlook, I am in effect doing that for all the stuff that does come through.. and so its also failing on the "most basic SPAM still gets through" complaint I originally made.. as it is not putting any of it in junk. From experience... it does zero SPAM checking and has never put something in junk unless I have manually added a block email address or something. I assume MS has moved all its spam checking server side.. and thats why the options have changed in the classic client. I guess that means if you use IMAP on a non MS service, you are in effect using the IMAP service spam filter.. but what do I know :? Of course.. all this should be moot, if VM just delivered on their "cutting edge" service promise. Re: Virgin Media Spam filtering? Thanks.. I might try that.. but I dont have such options in Outlook.. (I use Office 365, up to date.. which is using Outlook (classic) , I presume because I am using access as pop3 In the junk mail options panel.. it just says "Outlook will move messages that appear to be phishing and junk mails into the jusk email folder".. with just one option, to turn on "safe lists only" . It has tabs for me to specify safe sender... safe recipients... blocked senders... and International (which seems to be for top level domains).. So it seems I would have to in effect manage manually, which seems a bit excessive.. which is why I want to use Virgin Medias state of the art filtering. Re: Virgin Media Spam filtering? Thanks for your reply.. but its not really helpful, not answering any of my questions and the links you provide are mostly just bland statements. Your links try to reassure by saying "Our state-of-the-art filter will help keep your My Virgin Media email account clear of malicious spam" , so how do I end up with the scenarios I describe... i.e. the most obvious spam getting through.. and you blocking genuine emails from Microsoft, and even Virgin medias own emails? For example.. the email I was supposed to get to let me know someone replied to this forum post.... was sent to my spam folder...its so bad, you cant make it up!!! Your links talk about how to block people.. but not how to whitelist (as you regularly block emails from my wife).. On my PC, I use Outlook... but the spam identification is done by you, and I access via your webmail platform to review any that have not been passed on to my PC client and are stuck in my webmail spam folder. My Spam settings in my webmail are set to "Move message to SPAM folder". I could obviously pass all through to my PC and try manage via Outlook... but thats not the point.. the point is, you are supposed to have "cutting edge" tech to protect me. I dont expect you to catch everything.. but the current level of spam identification accuracy from you is abysmal (both ways.. as I say, let basic rubbish through and block your own emails)