ContributionsMost RecentMost LikesSolutionsRe: Cannot access my Ntlworld.com emails via outlook, your technical have supposed looked at the many times. Hi, I cannot access my NTL emails via access. Incorrect Email address or password. I will try again later Re: Cannot access my Ntlworld.com emails via outlook, your technical have supposed looked at the many times. Hi Mathew, the NTL email was my VirginMedia account usernale until I was told by a member of VM customer services that I needed to provide a different email to use as my VM account username which I did so the info you have is the email afddress I cannot access via Outlook which I have used for years on various devices and OS's.I believe I am seeing my emails now but have to use the website. Regards Cannot access my Ntlworld.com emails via outlook, your technical have supposed looked at the many times. You tecnical staff have supposedly tried to resolve this and some have eascaled to other groups with no success, They have changed my username from my ntlworld.com email which has been my account name for 20> years to an gmail address and nothing . This has been going on from 16th June 23. sometimes I have lost total access to these email but have eventually got access back but I have to use webmail access but my other emails addresses are still working via outlook (e.g my wifes email address) but mine isn't and the ntle mail address is my mail account. Please help me get this resolved C:\Users\PaulS> curl -v smtps://smtp.virginmedia.com -u xxxxxxxxxxxxxxx@ntlworld.com:xxxxxxxxxxxxxx * Trying 84.116.6.19:465... * Connected to smtp.virginmedia.com (84.116.6.19) port 465 (#0) * schannel: disabled automatic use of client certificate [REMOVED] < 250-HELP < 250-AUTH LOGIN PLAIN < 250-SIZE 52000000 < 250-ENHANCEDSTATUSCODES < 250-PIPELINING < 250-8BITMIME < 250 OK > AUTH PLAIN < 334 [REMOVED] < 535 5.7.8 Authentication Credentials Invalid (VM300) * Closing connection 0 * schannel: shutting down SSL/TLS connection with smtp.virginmedia.com port 465 curl: (67) Login denied C:\Users\PaulS>