ContributionsMost RecentMost LikesSolutionsEmail access "Forbidden" I have been getting this issues the last few days [MOD EDIT: Post split to create own thread] Re: can't log in to virgin media account No, never. I have had the same email address for years. Re: can't log in to virgin media account I cant even sign into my virgin media, nor my email. It doesn't recognise my email address when i try to reset password My phone email is working fine so its clearly active Whatever you have changed your end has broken it Re: can't log in to virgin media account What about me admin? Re: can't log in to virgin media account I have the same issue - passport is correct as i changed it. It works via my phone but not webmail. I cant even log in. When registering a new account, it says i cant use an NTLWORLD email address. This is my email address! i cant use anything else. Re: Moving router Hi I would like to move my router from downstairs to upstairs please get in touch to arrange