I renewed my Virgin contract last Wednesday. Subsequently I have lost the use of the TV control app on both iPad and iPhone. It gives the error message that I have signed in successfully but no valid TV account can be found. VM confirm the new contra...

I have today plugged my phone into my Hub 3, as today is my switchover day. This has required some effort in moving furniture etc and repositioning the phone near the hub.  I have checked all connections and rebooted the hub, but there is no dialling...