ContributionsMost RecentMost LikesSolutionsRe: Red light on hub permanently I've recently re-joined VM after two years away and got a Hub 3 which works fine. However, the power light is orange (should be white) in router mode and red (should be magenta) in modem mode. Seems like the blue part of the multi colour LED has failed. The network light and Wi-Fi light don't work at all! If you search the forums you see many similar posts and it seems this is simply a problem with the LED or LED driver circuitry in the hub. For me I believe this is a returned hub that has not been properly tested and refurbished but as it works fine I have no issue. Re: UDP issues on SuperHub3 - collective thread jka94036 wrote: Hi I have read through this thread and although ‘old’ I think it’s still pertinent as it possibly explains the issue I have been getting for months. The below BQM shows the effect of using UDP traffic on my hub 3 on the 9th July https://www.thinkbroadband.com/broadband/monitoring/quality/share/b2e665ddc6298a16a3d5a5db04420b09ef0f5b17-09-07-2021 I have had other BQMs showing the same graph results over the past few months and have never thought of associating the problem with the use of UDP traffic until I very recently discovered my daughter uses apps that use UDP, instead blaming my broadband connection, no wonder the support on here couldn’t explain the reasons behind my problems. I guess this is a problem that VM mgt have not reported to members of their support teams otherwise it could have saved them a lot of time Out of interest, what is the BQM echoing off (the SH or some other device)? If you are in modem mode, what happens if you switch to router mode? Re: UDP issues on SuperHub3 - collective thread jgtimperley wrote: OK, just put the Hub 3 into Modem mode and it's stayed on 9.1.1912.302. How long did yours take to revert - did it do it immediately, or overnight maybe? It'd didn't revert immediately but after a soft boot. Re: UDP issues on SuperHub3 - collective thread Have VM recognised this as a problem with the 9.1.1912.302 firmware in modem mode? I normally use my SH3 in modem mode and it was on 9.1.1811.401 without significant issues. I briefly put it into router mode and it upgraded to 9.1.1912.302. When I placed it back into modem mode it down graded to 9.1.1811.401 which it is still on. 06/11/2020 04:16:02 notice SW Download INIT - Via NMS 06/11/2020 04:17:35 notice SW download Successful - Via NMS 9.1.1912.302 07/11/2020 23:57:39 notice SW Download INIT - Via Config file 07/11/2020 23:59:50 notice SW download Successful - Via Config file 9.1.1811.401 Anyone know what the meaning of 'Via NMS' vs 'Via Config file'