martyp
Fibre optic
Joined 16 years ago
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Leave positive feedback for agent?
Hi, I had positive help from an agent on webchat but unfortunately the bot put me onto another agent and the feedback was for them then. I felt bad I didn't leave feedback for the first person I spoke to as a result as they were really helpful. Is there a way I can do it? They helped me sort my contract out.Solved343Views0likes1Comment- 856Views0likes1Comment
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Re: Loss of Email - F010762348
Managed to navigate to the email category after posting and can see there is an issue: https://community.virginmedia.com/t5/Email/Loss-of-Email-F010762348/td-p/5345262 If the forum layout was better it would save me having to ask but all I could see was an option to write a new post and a lot of news articles...1.5KViews0likes0Comments
