ContributionsMost RecentMost LikesSolutionsRe: How to get Hub 5 Yes, isnt that clear? Re: OTS procedure gone horribly wrong Wouldn't a 5g router give similar performance to a hot-spot? Re: Contract expiring but VM seems reluctant to help. They won't give you a deal right now as they belive you will cave in and pay the higher prices Re: New to Virgin Gigabit – Router Placement & Ethernet Setup Advice Needed Alot of this doesn't make sense to me, the box on the outside is just a termination point. I can't see what relevance this has on where you want your hub, you simply ask the techncian to just add a long cable to where you desire. Having a thicker cable means you have less signal loss, its easy to make a signal weaker by adding an attenuator. You could post your signal levels up if you so wish. Even the best Powerline on the market (Devolo Magic 2) won't give you even a quarter of the speed your paying for so its not an option. Virgin boosters will give you wifi signal in places you currently don't but it won't give you anywhere near the speeds you are paying for. Your options are pay £25 for Virgin to move the router to where you want it, you don't have to move the omni box OR run your own Cat5e from the virgin hub to the location you require. Re: Outside cable cut by accident There is no regulations on depth in private land, glad its all okay Re: WiFi cutting out Sadly this was my experience of the hub3 and no matter what i did with the device it never got any better. Your probably going to have to spend some money on your own router if you can't make Virgin give you the newer hub5 which is much better Re: Not happy I am 70 years old I'd not be happy to be 70 either Re: Performance affected by cable length It won't make a meaningful difference unless its exceptionally long Re: Has Virgin Ever Reduced Your Broadband Speed? You think Virgin have a secret setting to reduce WiFi range and speed? Re: not getting what I am paying for 1gb as advertised Looks like your getting what you pay for, if you don't have a capable computer to get the full 1000 and its bothering you that much best you downgrade to a slower speed