ContributionsMost RecentMost LikesSolutionsRe: Packet loss and lost connections Thanks for your analysis! The phone (and online) system doesn't indicate any issues for my area. The coax connections all seem good and tight too. The upstream has deteriorated further with one channel dropping back to QAM 16, so it is definitely struggling. I'll have to try and go through support 😞 Packet loss and lost connections Over the last couple of weeks I've been suffering with 1-2% packet loss, which causes some browsing slowness and dropped connections. I've rebooted my SuperHub 3 a few times but it always ends up in the same poor state. The broadband monitoring shows a small amount of packet loss during the working day when it's in active use: I suspect it might need engineer attention but I'd appreciate any help. I fear that the first thing telephone support would ask me to do is reboot it, losing all the diagnostic details. Thanks! Solved