Random speed drops and network status errors
Hi. I am having issues with my router speeds, it's been an ongoing issue on and off for a while. Whenever I call Virgin media about it they say everything is working fine and they try to schedule an engineer visit but it's difficult for me to find the time so I end up not booking one. If I can fix my issues without an engineer it would be preferable, I haven't had issues like this before until the end of last year when I changed from the 250MBPS package to the 350MBPS package. My issue is this, randomly at times (usually when I try to download something) I will notice that my download speed is well below normal, I only notice this sometimes when I am downloading something because I don't do random speed checks etc. When I do notice this I do a speed test and I see that I am getting between 75-85mbps. At first I would restart or factory reset my router and the speed would return to normal but now even that doesn't work sometimes and I am stuck with slow speeds for an unknown amount of time. I checked the network status page and I am noticing lots of warnings and critical errors in the log, I don't understand it at all and I am not sure if it is linked but I have noticed them almost daily. If anyone can help I would appreciate it, I use an ethernet cable connected to my PC and also wifi for my iphone, I am the only person who uses it with only them 2 devices connected at all times so it is not an overloading issue. Also, I am sat about 10 feet away from my router most of the time also. Secondly, I also had received a new router around 1 month ago to see if that would fix the issue but it has not. I will post the network status errors below.