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Address doesn’t match with O2

RachelAC
Joining in

Hi David, I’m having the same issue with my address. Could you help me please

2 REPLIES 2

Kath_P
Forum Team
Forum Team

Hi RachelAC, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you're having an issue with your address not matching on your O2 account. 

We wouldn't be able to amend the address on your VM account unless it is incorrect. So we can look into this, I have sent you a direct message to get some information from you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

Kath_P
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Kath_P
Forum Team
Forum Team

Hi RachelAC, 

Thanks for sticking with me via private message on this one. 

I'm glad I was able to offer 

Kath_P
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs