on 27-02-2024 14:04
Just wanted to check when tv is off the v6 has a glowing red light is this normal? Or do i need to switch off at the wall and then switch on again or does it mean its just in stand by? Sorry am not very techy
on 27-02-2024 14:45
A pink light indicates the V6 is in standby, orange means rebooting, and white is "on". If yours is red, it usually indicates a fault.
Boxes are designed to be powered up 24x7x365, there should be no need to reboot them except occasionally for fault rectification.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 27-02-2024 14:49
Red is the normal standby colour. Flashing Red is bad. Orange during self-test at startup. White for normal operation.
As per above, turning the box off at the wall is not advised. When you start up again the box has to "catch-up" with all the overnight updates, which could significantly increase the boot up time of the box.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 27-02-2024 14:53
Pink, red, all similar... post up a photo if you're not 100% sure
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 27-02-2024 18:05
Thank you Japitts - Very helpful - made me feel much better
Thank you Nodrogh - Have done that in the past eek - Won't do that inless i have too