Unable to see the record or series link logo in the user guide

[Daveydub612]

I had an M58 error on the 16th December, even though my box has not been off the network, so I manually reconnected to the network and did a hard system reboot to be on the safe side.

Since then I am unable to see the record or series link logo in the user guide when I have selected a programme to record. 

The are showing up in my planned recordings, but there are normally a minimum of 2 of the same programme and it is not specific to certain channels. It is driving me mad having to constantly check the planned recordings to ensure my favourite shows are being recorded and to delete the duplicate recordings.  Any help gratefully accepted!!

[Daveydub612]

I too am having this issue, i am in plymouth. I have done a box reset and a network connect but have the same problem as you. Did you manage to get it sorted

[Daveydub612]

Hi,

I have the same issue as @trurorules, i am in plymouth and i got a M58 message on the 16th Dec. i have reconnected to the network and also done a hard reboot of the box to no avail.  When you select record it does not show on the guide and records it several times. Also when you go to set a series link they are not showing up either.  Very frustrating especially with Christmas coming and we tend to record a lot and watch later. Any help will be appreciated thanks 

[japitts]

It's usually better to start one single new post explaining your issues, than add multiple ones across other threads.

From the reads of your first reply, you're getting M58 errors when setting recordings - does the scheduled programme show in your "my planned recordings" view?

[Russ8]

Hi Japitts, Although this is some time since welshgasman had this problem it has recently developed on my V6 box.

It a[ppears to be the same problem.

If I choose record on a future programme in the guide the icon to indicate it has been accepted does not appear on the guiide, if I go to my planned recordings the one that I have chosen is there in the list and infact it does get recorded and I can watch it later.

It is the same if I choose to make a series link, the icon is missing on the guide, it's in my planned recordings, it records and I can rfeplay it.

But there is no way of looking at the guide to see what I have chosen to record, I have to go to my planned recordings to do this,

This started happening a couple of weeks ago.

[Daveydub612]

Hi Jappits,

thanks for getting back, the scheduled programmes do show in my planned recordings but there are often 3 or 4 of the same recording. 

[japitts]

Do you have any specific examples of programmes that create duplicate recordings?

[Daveydub612]

It’s pretty much every one, the frustratin part is not seeing the series link icon nor the R to show you have selected recording. I did have a M58 error but have reconnected to the network, and done a hard reboot. It’s blooming frustrating having to go to planned recordings to check you have programmed a show and then having to delete the 4 others copies. hope i am making sense!

[Burge1]

Since a TV outage a few weeks back the TV guide does not show which programmes have been set to record. This means going into planned recordings and checking to see if they have been set up. It’s a nuisance as sometimes they’re there in duplicate. Have reset connections etc, but nothing seems to correct this . The TV box is a V6. Thanks

[japitts]

What do you mean by resetting connections? Have you restarted the V6 itself?

Can you put up some photos of examples? Where recordings show in the planned view but not the EPG?