4 weeks ago
I'm watching football on prime tv and it's great picture sound everything but when I put it on on my second box it's very jumpy and it also has subtitles and I can't take them off and yes I've tried the subtitles button on remote
4 weeks ago
@Wallop70 wrote:I'm watching football on prime tv and it's great picture sound everything but when I put it on on my second box it's very jumpy Try exiting the app or rebooting the 360 box
and it also has subtitles and I can't take them off and yes I've tried the subtitles button on remote
Press the Down navigational button on the 360 remote whilst playing a program on Prime. This will bring up a sub menu. Use the Right navigational button to highlight the Subtitles icon to turn them On or Off.
3 weeks ago
Hey Wallop70, thank you for reaching out and I am so sorry to hear this.
Can I just check did the advice below at at all?
Are all the cables also plugged in secure?
Matt - Forum Team
New around here?