Netflix on Tivo box

[CC29]

Hi, I have two V6 boxes. Both are connected, both work fine except for Netflix. I am logged in to both boxes, I can get onto the Netflix home page, I can search, select any programme I want, but I simply do not get the play button so I cannot watch a thing. It's the same on both boxes, but my phone and my son's xBox work OK, so I'm assuming it's a V6 problem? I've reset both boxes, and also reset the Internet, without success. Are there any known issues or is there a simple fix anyone could help me with? Thanks. 

[MarkLafrenais]

If it is any consolation I have exactly the same problem today with my V6 box. Hopefully someone will be able to help with how this can be fixed.

[MarkLafrenais]

I checked again this morning and Netflix seems to be working on the V6 again now, so hopefully just a temporary glitch. I hope all is also well now for everyone else with this problem.

[CC29]

Edit- still wasn't working so I've reset the box for the third time and it seems to be OK for now....

[Ashleigh_C]

Hi there @CC29 

Thank you so much for your post and welcome back to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue with Netflix but I am glad to hear that reset has resolved this. Are you able to monitor this and let us know how things are looking going forward?

[CC29]

Thanks, of course I'll keep an eye on it and flag any other issues that may occur.