TV360 update message on V6 box

[tylerd1966]

Exactly the same message last night trying to download the 360 update on my v6 box!..

[Zach_R]

Hi @tylerd1966,

Thank you for your post and welcome to our community forums. We're here to help.

I'm sorry to hear you're having some trouble when trying to update your V6 box to 360. What happens exactly when you try? What error message is appearing?

Thanks,

[tylerd1966]

 

[Sabrina_B · Accepted solution]

Hi @tylerd1966 👋.

Thanks for reaching out to us. Apologies for the issues you are having with app security, we have been aware of the issue and have been working on a fix that has been rolled out recently, could you please advise if there are any changes, especially if there is no change after today.

Sabrina

[tylerd1966]

No better last night...and the message started to appear while we tried to play our saved progammes...:.due a technician visit in the morning