Subscriptions app error code TS2/2/10337

[Zombiemul7]

I've gone into Apps>Subscriptions to open subscribe to getting sky sports UHD and sky cinema UHD, I get an error message. In the top right, there is an error code which is, TS2/2/10337 

I've done that, and there's no option to manage my subscriptions. I've searched for the error code, with no success. Any ideas?

[Matthew_ML]

Hey Zombiemul7, thank you for reaching out and a warm welcome to the community, I am sorry to hear this.

Is this when you are accessing Sky Sports+? 

Does normal live sky sports work okay?

If you're a Sky Sports subscriber then just tune to a Sky Sports channel (but not News, Mix or Racing) and press the red button to watch Sky Sports+.  

Try that for us.