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Sports channels stuttering

Lg081184
Joining in

Trying to watch champions league and it's like watching a match from the 70s. There seems to be a lag or the picture stuttering.  The adverts and normal channels are fine but all the sports channels have this problem.

Does anyone have any idea how to fix this 

 

1 REPLY 1

roy247
Superstar

When you say "all" the sport channels is that all Sky Sports SD or HD or UHD and all of the TNT sport channels.

If it's "all" of those channels you will at least need an engineer to check your signal levels and you might need a box change.

You can either call Virgin on 150 from a Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault, or wait here for one of the forum team to pick this up which might be 2 to 3 day's.

When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue to speak to someone.