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Rewire and move tv point

emmamorgan1990
Joining in

on ‎02-12-2024 11:32

Hello,

I want to move the entry point for both my tv and internet. I know I need an engineer to do this and there’s a fee but I can’t get through via phone or live chat to discuss. Does anyone know how I can book an appointment?

Thanks 

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

on ‎02-12-2024 11:54

Standard £25 fee for this work.  If you wait here a day or two a VM Mod will pick this up and discuss directly with you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Robert_P
Forum Team
Forum Team

on ‎04-12-2024 16:03

Hello emmamorgan1990

 

Thanks for posting in regards to moving your external box, we're happy to help via the forums and welcome to the community.

 

We can see you have spoken to the tam in regards to this since posting, we trust this was dealt with at that time and all of the necessary arrangements made.

If you need us again in the future, please don't hesitate to get in touch.

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