Showing results for 
Search instead for 
Did you mean: 

Red diagonal arrows and wifi symbols are red on my TV box.

Joining in

This has now happened a couple of times recently. How do I fix this thanks.


Very Insightful Person
Very Insightful Person

This happens when the box cannot connect to your WiFi network. You will either have to find a way of improving the WiFi signal, or connect direct via Ethernet.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Forum Team
Forum Team

Hey Gerrymarley,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the problems that you’re having with your 360 box at the moment, have you had any further issues since you last posted? 

Kind Regards,