TV 360 box stuck on welcome screen

[Chrisk84]

I'm having same issues, one call rep last week said issue woth box and WiFi hub. Rep today said nothing wrong with it. They will reset over the next 5 working days. Can someone please help woth these issues. 

[Martin_N]

Hi Chrisk84,

Thank you for your post. I'm very sorry to hear about the issue with your service. 

I am happy to take a look into this for you. I will private message you now to confirm your details. 

^Martin