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Re: EPG showing as Title not avaible or to be announced

JayRobbo1989
Joining in

on ‎04-12-2023 17:48

Same issues here on my TV 360 box, a various number of channels have “To Be Announced” on the EPG even for the same day and next day too. 

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japitts
Very Insightful Person
Very Insightful Person

on ‎05-12-2023 08:10

This is typically a symptom of your V6 not having an internet connection to update the EPG. Does OnDemand work on your box? It uses the same 'net connection.

If not, there's your issue and a connectivity problem can be advised on. Is your V6 connected to your home-hub wirelessly or by Ethernet?

If yes - can you be a bit more specific with the channel(s) that are showing TBA?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Zach_R
Forum Team
Forum Team

on ‎07-12-2023 09:32

Hi @JayRobbo1989,

Thank you for your post and welcome to our community forums. We're here to help.

I'm very sorry to hear you've been having some trouble with the listings on your TV service recently. Are these ongoing today? If so, are you experiencing any problems with any of your other services?

Thanks,
 


Zach - Forum Team
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