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No sound with 360 upgrade

Fudgeley
Joining in

2 weeks ago - last edited 2 weeks ago by Moderator

Hi,

We've recently upgraded to 360. I have successful linked my remote to the tv and have sound if watching live tv. However there is no sound if using apps such as Netflix, prime etc . There is also no sound on any recordings. Please help.

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2 REPLIES 2

1701-e
Fibre optic

2 weeks ago

Have you tried altering the audio output settings?  Follow content is the best option but the others are worth a shot if you have issues 

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newapollo
Very Insightful Person
Very Insightful Person

2 weeks ago

I suggest also trying a different HDMI cable/port

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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