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New to Virgin 360 first impression!

Ajaja
Tuning in

So, after upgraded  form EE rubbish broadband to Virgin 1Gb speed which I am very satisfied with. I decided to try the 360 box to compare side by side with my Sky Q 2T. Sky customer for 23 years.  

Initial though are brilliant, UI faster than Sky, it’s far more intuitive and less clicks to go around the platform. 

Live channels transition on Virgin is instant in comparison to sky taken 4/5 second to display the content. 

Also, voice command is faster on Virgin. 
There are couple of things that could improve, the home page main advertised content is static and cannot be changed or update more often. This should circulate throughout the day. 

The box itself is compact, but a dead front screen isn’t a good look. Virgin should allow for some logos to be displayed like. Recording in progress or WiFi connected, channel number , or time of the day, something instead of a black screen with a barely visible Virgin logo. 

The ability to see hard drive remaining storage. 

Botton line, only few days with this box and really enjoying the fluidity and ease of use. 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Mr_K
Well-informed

The thing is , VMs previous box  the V6/tivo was so much better and had much more functionality. This is why do many existing customers are disappointed by the downgrade of services. 

See where this Helpful Answer was posted

18 REPLIES 18

Mr_K
Well-informed

The thing is , VMs previous box  the V6/tivo was so much better and had much more functionality. This is why do many existing customers are disappointed by the downgrade of services. 

Ajaja
Tuning in

Thanks Mark. I am not familiar with the older box so have no previous experience. The 360 seems ok to me and on par with Sky. Perhaps more features could be brought back if many users push for the same case. 

newapollo
Very Insightful Person
Very Insightful Person

@Ajaja wrote:

The ability to see hard drive remaining storage.


Hi @Ajaja 

When you go to Recordings > View All the page that opens lists your recorded programs. In the top left hand corner of that page you can see the percentage of space taken up by recordings.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Thank you! What’s doesn’t the play logo on the live channels banner means please? 

newapollo
Very Insightful Person
Very Insightful Person

Hi again @Ajaja 

That sounds like the Startover feature.

If the icon is greyed out it means it isn't available yet, but if it's bold white it means that the Startover feature is available.

When available and you click on that channel you'll have the option to watch that program live or from the start of the program.It's handy for live sport, but generally it takes to you that program in an app such as iPlayer to watch the content from the start.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Roger_Gooner
Alessandro Volta

If WiFi is not connected you soon know as voice control, apps and VOD don't work, and playback of recordings may also not work.

--
Note: My username is Roger_Gooner and not Alessandro Volta
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection

Just like the V6, apps and vod won't work if wi-fi down.  You can still watch individual recordings, just not where you have multiple shows from the same series link 

nodrogd
Very Insightful Person
Very Insightful Person

In common with previous VM boxes, lights only show if there is a fault. VM is in a no win situation really, as some previous customer feedback criticised the amount of lights & the distraction it was causing.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Thank you. Since you are experienced with VM 360 what are they the best features that Sky Q can’t do?? Thanks in advance