Need a 360 remote so I can upgrade

[wilber_force]

I got the email to upgrade but the email mentioned the new handset that would be sent to me. Assuming I needed the new handset I have not actioned the upgrade. Looks like it is a wise move. I'm happy with my current box, whichever one it is, a V6 ok a TiVo box.

[japitts]

Post moved to a new thread.

If you've requested a conversion from TiVo/V6 > TV360, you'll first receive either the new remote (to convert a V6) or the physical new box (to replace a TiVo).

For a V6 conversion, you'll have a few days or so to trigger the software migration yourself before it'll be automatically done for you.

[wilber_force]

Thanks for moving the post. 

The way I read the email was they were sending me a new remote to do the upgrade. It never I arrived so I didn't upgrade. 

From what I've read, I'll stick with the setup I have. 

Thanks.

[wilber_force]

I've just read your post again. You said "Trigger the software migration yourself before it'll be automatically done for you."

No. That needs to be stopped. I do not want this to happen.

From others users experiences, I don't have any confidence of believe the new software is working properly. 

[Mr_K]

You need to phone them, I wouldn't wait for a reply on here.