Every movie I stream has a slight stutter every 20 seconds or so

[Papermaker463]

Been a Virgin member for a month now. I've seen posts similar to this but no solutions have been presented. I'm using all the cables, that were supplied by Virgin and there are no kinks in any of the cables

[ozsat]

Make sure Match Frame Rate is switrched ON in the 360 settings menu.

[Papermaker463]

Thanks for help, already doing that but still happens

[japitts]

Does the same issue occur with non-movie OnDemand content? Is it affecting any streaming apps also?

[roy247]

Are you using ethernet cable or wi-fi for the connection to the hub.

[LaggingOnDemand]

Had two 360 boxes and this is always happening to me! 1000mb down, ethernet cable used, and still skips no matter what settings I change. It's always sky movies and on demand 

[Ayisha_B]

Hi @LaggingOnDemand 

We're sorry to hear you're having this issue.

Is impacting all movies?

Are streaming apps affected?