Error TM4/19/10-1-200000.

[Marksage02]

 Have tried via TV, chat, my account, even speaking to someone in call centre but appears impossible to get this change to 360. Can anybody assist, please? 

[Akua_A]

Hi @Marksage02 

Welcome to our community forums and sorry to hear you are having issues with your TV 360 upgrade. We can understand the frustration caused and we want to do our best to help. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

Thanks,