Dolby atmos dropouts
Hi all, since purchasing a new dolby atmos compatible surround system, I've noticed an annoying issue with channels outputting dolby atmos. What happens is the sound with seemingly dropout for a sp...
Forum Discussion
Hi JamesyJam
You've mentioned the V6 box, but posted in the 360 forum.
If you do have a 360 then check the 360 sound settings
For Sound issues go to Setting > Audio & Video > Audio Output > there are options > Follow Content, PCM 5.1 (HDMI only), and PCM 2.0
Choose whether you want the audio output to follow the quality of the original content (Dolby Digital where available) or to be converted to PCM 2.0 (stereo) or PCM 5.1 (uncompressed multi channel sound). Using PCM settings may resolve audio sync issues. Netflix will always use Follow Content. Use 'Follow Content' for any bitstream audio like Atmos where it's available on content.
If you are using a sound bar try connecting the 360 to a TV HDMI port without ARC. If you are connected to a HDMI ARC connector on the TV try connecting to a non ARC HDMI connector, using ARC has been a problem for some people. Also if you are using fibre optic straight from the 360 to your sound bar then set Dolby to Follow Content.
Also look under Settings > Audio & Video > Match frame rate > This can be set to off or on. Try turning it off/on. It's normally used to prevent blank screens appearing when the box switches between resolution formats, but can also help prevent sound dropouts
Hi mate, thanks for replying, it is a v6 box but was upgraded to 360 quite some time back apologies for the confusion.
The soundbar is connected via hdmi arc but the 360 box is connected to the TV directly rather than the soundbars hdmi pass through.
Audio output is set to follow content but I have toggled them a few times, currently watching sky sports uhd (533) so far no drops but I've only noticed it in by sport ultimate and sky sports main event uhd
I've just toggled the match frame rate option so thanks for that tip!
If your soundbar has an HDMI input for your 360 you should use it. HDMI ARC is an inferior solution for those with inferior soundbars.
Hi and sorry to dredge up such an old post but I've just bought a Philips Fidelio B95 soundbar to go with my Samsung QE65QN800C telly. I haven't set it up yet but was going to plug my PS5 and Virgin 360 boxes i to the TV then connect the TV to the soundbar via ARC. Are you saying it will be best to connect the PS5 and 360 directly into the only 2 HDMI inputs on the bar and then connect to TV from HDMI (ARC) (OUT) to the TV?
