Coax cable extension

[shemsley1]

Hi, i was wondering if there was a way to get a longer coax cable to reach my router to my virgin 360 box. My router is needed at the opposite side of the house to the living room so I would need a longer one to get from one side of the house to the other.

[nodrogd · Accepted solution]

Call VM and book a technician visit. New cabling will be made up on site, & when installed the signal levels will be checked & adjusted to accommodate for the additional cable. As it is a non fault callout there is a charge of £25

[Zach_R]

Hi @shemsley1,

Thank you for your post and welcome back to our community forums. We're here to help.
 

If you're looking to a longer cable and to arrange your install set up differently then we can help with that, but as @nodrogd has mentioned, there would be a £25 call out to send out an engineer for a non-fault related visit.

If you're still happy to go ahead, please respond to the message I'll be sending to you shortly and we'll go from there.

Thanks,