cancel
Showing results for 
Search instead for 
Did you mean: 

360 remote doesn’t fully negate need for TV remote

Seajga
Joining in

Hi,

We’ve just upgraded to 360. The instructions imply we’ll no longer need two remotes (ie one for the TV).  However, although we have paired the new 360 remote to the TV successfully & can use it to turn the TV on/off and for volume etc, when the TV gives notice that it will turn itself off in 50 secs (eg if we’ve been watching for a long time), pressing ‘Ok’ on the 360 remote doesn’t work. Therefore we do still need to keep both remotes handy - unless it works by pressing another button?

Secondly, we wholeheartedly agree with the others on here, in expressing our frustration at the loss of the Series Link facility. In all honesty, we wouldn’t have upgraded if we’d realised we’d no longer be able to record a whole series, including any previous episodes.

 

2 REPLIES 2

Pongo42
Tuning in

OK is not a TV remote button, so probably wouldn't work. Try pressing a button that does have an effect on the TV, possibly mute (then back on) or volume up /  down. Hope this works for you.

newapollo
Very Insightful Person
Very Insightful Person

@Seajga wrote:

Hi,

We’ve just upgraded to 360. The instructions imply we’ll no longer need two remotes (ie one for the TV).  However, although we have paired the new 360 remote to the TV successfully & can use it to turn the TV on/off and for volume etc, when the TV gives notice that it will turn itself off in 50 secs (eg if we’ve been watching for a long time), pressing ‘Ok’ on the 360 remote doesn’t work. Therefore we do still need to keep both remotes handy - unless it works by pressing another button?

The TV360 user Guide doesn't suggest or imply that it can fully control your TV.  It does state that if you have One Power enabled then the 360 remote can be used to turn on TV and audio devices connected to your 360 box when it’s turned on. If you turn One Power off, you can still use the 360 remote to turn the TV's volume up or down, or mute it, and also switch between the TV's sources (HDMI1,2 etc)  It also advises you can use the TV360 remote to pair amps and soundbars if yuo want the 360 remote to control their volume.

Secondly, we wholeheartedly agree with the others on here, in expressing our frustration at the loss of the Series Link facility. In all honesty, we wouldn’t have upgraded if we’d realised we’d no longer be able to record a whole series, including any previous episodes.

The 360's recording series link starts from the season you set it too ie if there are 8 seasons and you set the 1st recording at season 4 it will record seasons 4 to 8. You can set it to record New series only, or all available episodes (if you set it to all available episodes then it will record any episode that is screened regardless of the season (episode) when anything from that program is aired

360 remote tips.jpg

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali