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360 mini buffering

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GRH73
Just joined

2 weeks ago

I had a 360 mini installed and V6 converted in June. All was fine but in the last couple of weeks the 360 mini box keeps buffering when watching recordings. For some reason it seems to buffer every 55 seconds, for just a couple of seconds. It's fine otherwise - generally on wifi but tried ethernet and it was the same issue. There's been no changes that would affect signal strength. Has anyone experienced similar and managed to solve it? Thanks

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Adduxi
Very Insightful Person
Very Insightful Person

2 weeks ago

Is the 360(V6) under any load when this occurs?  The 360 mini has to retrieve the recordings from it, so maybe there could be an issue with the 360(V6) ?

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Adduxi
Very Insightful Person
Very Insightful Person

2 weeks ago

Is the 360(V6) under any load when this occurs?  The 360 mini has to retrieve the recordings from it, so maybe there could be an issue with the 360(V6) ?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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GRH73
Just joined
In response to Adduxi

2 weeks ago - last edited 2 weeks ago

Thanks for replying. No the V6 hasn't been under any load today while I've been experiencing the issue. Just rebooted the V6 (can't believe I didn't try that earlier) but still getting the buffering. The V6 is also on wifi but shows a good signal.

EDIT: after a delay the reboot on the V6 does now appear to have worked - no longer buffering. Was so focussed on the mini box I missed that. Thanks for your reply, it changed my focus 👍

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