on 15-03-2024 09:16
Does anyone know what services work on the 360 box if you don’t plug into coax?
The location of the cabling doesn’t work for us and I’m struggling to see how we can actually use it.
on 15-03-2024 09:20
Nothing. The box needs the coax to initialise correctly and won't run without it. You should be able to get the cable moved by VM to a more suitable location, possibly with a £25 charge depending on the exact circumstances. If you've just added TV to your package or are a new customer then it should be free.
15-03-2024 09:38 - edited 15-03-2024 09:42
@Chunks13 wrote:Does anyone know what services work on the 360 box if you don’t plug into coax?
The location of the cabling doesn’t work for us and I’m struggling to see how we can actually use it.
You might as well ask “Can I use a satellite receiver without connecting it to a dish?”.
Virgin TV is Cable TV. The cable carries broadcast channels in the same way as those from a dish or rooftop aerial. The system has been modified over the years to carry Broadband alongside the TV on spare radio frequencies, but the two are totally separate entities.
Virgin’s Stream box, which IS an IPTV product, is classed as a Broadband add-on & not a TV product. You could use this instead as long as you don’t want 1) more than one box or 2) recording facilities.
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