on 23-03-2024 19:16
When I access True Detective On Demand, every episode in every season gives me the option to watch it on Sky Showcase (because I'm a subscriber). That is, all except one episode, Series 2 Episode 5, which does not have the Sky Showcase option. Only the Buy option. See pics below
How do I go about getting this fixed?
Many thanks
Answered! Go to Answer
on 24-03-2024 12:48
Agreed - I can replicate this. Someone's forgotten to upload the asset into the box-sets section.
VM staff should pick this post up in a day or so, I'll mention it in the closed-VIP section of the forum too.
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on 24-03-2024 12:48
Agreed - I can replicate this. Someone's forgotten to upload the asset into the box-sets section.
VM staff should pick this post up in a day or so, I'll mention it in the closed-VIP section of the forum too.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 26-03-2024 18:53
Hey jjaggii,
Welcome to the community and thanks for taking the time to post here on the forums.
I have reported this to our team and they will be getting this issue investigated, we will get back to you as soon as we have any further updates.
Kind Regards,
Steven_L
on 27-04-2024 07:50
Hi, the issue with season 2 episode 5 has still not been resolved and is still only a bit option not added to showcase. Could this be rectified as soon as possible please.
david
on 29-04-2024 13:59
Hi @Wibbers101
Thanks for coming back to the thread. Apologies it's not sorted. We've chased this up for you 🙂
Best wishes.
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on 03-05-2024 11:28
Morning @Wibbers101
I've just heard back from the team. This is being sorted asap :).
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