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jjaggii · ‎23-03-2024

When I access True Detective On Demand, every episode in every season gives me the option to watch it on Sky Showcase (because I'm a subscriber). That is, all except one episode, Series 2 Episode 5, which does not have the Sky Showcase option. Only the Buy option. See pics below

How do I go about getting this fixed?

Many thanks

japitts · ‎24-03-2024

Agreed - I can replicate this. Someone's forgotten to upload the asset into the box-sets section.

VM staff should pick this post up in a day or so, I'll mention it in the closed-VIP section of the forum too.

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japitts · ‎24-03-2024

Agreed - I can replicate this. Someone's forgotten to upload the asset into the box-sets section.

VM staff should pick this post up in a day or so, I'll mention it in the closed-VIP section of the forum too.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Steven_L · ‎26-03-2024

Hey jjaggii,

Welcome to the community and thanks for taking the time to post here on the forums.

I have reported this to our team and they will be getting this issue investigated, we will get back to you as soon as we have any further updates.

Kind Regards,

Steven_L

Wibbers101 · 15 hours ago

Hi, the issue with season 2 episode 5 has still not been resolved and is still only a bit option not added to showcase. Could this be rectified as soon as possible please.

david