Forum Discussion

Theoldhedonist's avatar
Theoldhedonist
Joining in
11 months ago

TiVo upgrade

Hi there,

Be very grateful for info as how to do this. Stonewalled in my attempts to swap out two old TiVo's for v6s - (already have a V6). Best deal was a £40 increase in monthly bill and new contract or 360, neither of which I want. Tried retentions also - no dice.  So, any ideas much appreciated. 

4 Replies

  • japitts's avatar
    japitts
    Very Insightful Person

    Faulty TiVo's are replaced, as a matter of course, with V6.

    Re-contract deals are only conditional on a TV360 conversion when they include a TV360-exclusive element - inclusive Disney or Paramount being the obvious ones. In any other case, any deal you're offered is equally available on TiVo/V6.

    • SpacePhoenix's avatar
      SpacePhoenix
      Fibre optic

      japitts wrote:

      Faulty TiVo's are replaced, as a matter of course, with V6.

      Re-contract deals are only conditional on a TV360 conversion when they include a TV360-exclusive element - inclusive Disney or Paramount being the obvious ones. In any other case, any deal you're offered is equally available on TiVo/V6.


      If you've got a subscription to Paramount+ already, I believe that you can access Paramount+ via the Amazon app on a V6. I know on a Windows PC, the Amazon app on windows can access Paramount+.

  • Mr_K's avatar
    Mr_K
    Knows their stuff

    Report them as faulty due to slowness.  The old Tivo boxes are incredibly slow and not fit for purpose any longer. This is how I got my old Tivo replaced with a V6.   Make sure they don't give you 360 boxes. 

  • Thanks for reaching out to us Theoldhedonist, and welcome back to our Community Forums!

    If you are out of contract and our systems may request that a minimum term contract is issued with the upgrading of the set top boxes being issued without a charge specific to the upgrade.

    If this is not a viable option for you, we wouldn't be able to issue you with the upgrade

    Thanks

    David_Bn