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TiVo box freezes switches off

Emily0901
Tuning in

on ‎21-06-2024 19:08

My TiVo box has recently started to freeze the picture or just switch off and odd recorded programmes 

 are pixelated 

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎22-06-2024 14:15

Hi @Emily0901 

Do you have more than one set top box as you previously had issues with a V6 box <here> which needed replacing due to a faulty hard drive?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Megan_L
Forum Team
Forum Team

on ‎24-06-2024 14:21

Hi Emily0901, 

Thanks for posting this on our Community Forums, sorry if this is the same issue that you had a while ago that newapollo has highlighted! 

I can see that you may have already got something in place for this by checking your services on my side. 

Could you confirm if that's the case please?

If not, we're still here to help!

Thanks,

Meg

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