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tangletwigs's avatar
tangletwigs
Tuning in
2 months ago
Solved

TIVO box resets every 40 minutes - phone support useless

Hello our tivo box has started to reset and reboot every 40 minutes regular as clockwork. We attempted to use the telephone helpline but this was worse than useless (in that we were promised a call ...
  • Steven_L's avatar
    2 months ago

    Hello tangletwigs,

    Welcome back to the community and thanks for taking the time to post here on the forums. I'm sorry to hear of the issues that you're having at the moment. This sounds like a new box would be needed to resolve the issues, this would mean losing any recorded programmes that are currently on the box. Are you happy to go ahead and book an engineer visit to get the box replaced? We would need to take some details via a private message to do this.

    Kind Regards,

    Steven_L